A service level agreement between the client and the service provider stipulates performance, measurement and conditions of service delivery. An important feature is the exact description of levels of quality. This type of contract differs from the regular service specification in that varying levels of service are defined from which the client can select.
We are always on the lookout for new and better solutions. Innovation is often the result of close cooperation with our clients.
The Dussmann Service sector-specific concepts are based on a sound understanding of your sector.